Track my Colissimo Package

Colissimo is a parcel delivery service offered by La Poste, the French postal service. It specializes in domestic and international shipping, making it a key player in logistics.

About Colissimo

Founded in 2001, Colissimo allows customers to send and receive packages quickly. It promises delivery within 48 hours for domestic shipments in France. For international shipments, delivery typically takes 4 to 9 days, depending on the destination. Key features of Colissimo include:

Real-time tracking: Customers can monitor their parcels online using tracking numbers.
Flexible delivery options: Recipients can choose various delivery methods, such as home delivery or pickup from a local post office.
Easy online management: Users can manage their shipments through the Colissimo Box customer area.

To track packages, users visit the official tracking page and enter their tracking number. This service allows tracking of up to 20,000 parcels within a 90-day time frame. Colissimo is widely used for e-commerce and personal shipping due to its reliability. It is known for its customer service and user-friendly tools, making it easy to track and manage shipments online.

Colissimo Number Format

The Colissimo tracking number typically consists of 13 characters. This format includes a combination of both letters and numbers. The general structure is: Two letters: Start of the tracking number, which can indicate the type of shipment. Nine digits: A sequence of numbers that identifies the package. Two letters: The format ends with letters that can vary based on the shipment. For example, a standard tracking number looks like this:

Format 1

CC 123 456 789 FR

Format 2

EB 987 654 321 FR

Each * represents a single digit.

Colissimo Service Options

Colissimo provides a variety of services for shipping parcels both domestically and internationally. Here are the main options available:

Domestic Shipping: Colissimo guarantees delivery within 48 hours across France. This is ideal for quick deliveries.
International Shipping: The Colissimo service can deliver parcels to various countries, with delivery times ranging from 4 to 9 days, depending on the destination.
Home Delivery: Customers can choose home delivery, where their parcels are delivered straight to their doorstep.
Pick-up Points: For convenience, parcels can be delivered to local pick-up points, allowing recipients to collect their packages at a suitable time.
Package Tracking: Colissimo offers real-time tracking for parcels. Users can monitor their shipments through a tracking number provided at the time of shipment.
Weight and Size Limits: Colissimo can handle parcels up to 30 kg in weight and up to 2 meters in length, width, or height, making it suitable for a range of shipping needs.
Customer Support: Colissimo has a customer service system that assists with tracking inquiries and other concerns, ensuring a seamless shipping experience.

Each of these options is designed to meet various shipping needs, making Colissimo a versatile choice for individuals and businesses.

Colissimo Contact Options

Colissimo has a phone number for customers to reach out for support. Below are the main contact options available:

Contact Method	Colissimo
Phone Number	3634 (France), + 33 810 821 821 (Abroad)

Customers can track their packages through the Colissimo website or the Parcel Tracking Tools application. This application allows tracking of multiple parcels at once. For further assistance, it's possible to contact their customer service for any issues or complaints. Colissimo provides support for both domestic and international shipments. Using the contact information provided, customers can get help relating to their parcels or any delivery issues they might encounter.

How Long Is Colissimo Delivery Time (By Country And Service Type)?

Colissimo offers varied delivery times depending on the destination and selected service. Here’s a breakdown:

General Delivery Timeframes:

Domestic Deliveries: Typically take about 2 to 3 working days.
International Deliveries: Range from 4 to 21 working days, influenced by the route and service level chosen.

Delivery Times by Region:

Europe: Average delivery is around 3 to 5 working days for close countries. For further destinations, it may take up to 9 working days.
Rest of the World: Delivery times can extend from 4 to 21 working days, depending on specific countries.

Service Options:

Standard Shipping: Most economical, with delivery times varying widely based on destination.
Express Service: Faster option, often delivering in 2 to 8 days.
Home Delivery Solutions: Offers flexibility and may have different delivery windows based on the location.

Delivery Considerations:

Customs processing can delay delivery times, which are beyond Colissimo's control.
French public holidays and those in the destination country can also affect shipping schedules.

Colissimo aims to provide reliable shipping options tailored to various needs, ensuring that customers are kept informed throughout the process.

What Are The Colissimo Online Tracking Statuses And What Do They Mean?

Colissimo provides several tracking statuses to inform customers about their parcel's journey. Understanding these statuses helps users know where their packages are at any time. Here’s a summary of common Colissimo tracking statuses:

Tracking Status	Status Description
Shipment information received	Colissimo has received the shipment details but not the package yet.
Package picked up	The package has been collected by Colissimo from the sender.
In transit	The package is currently being transported to its destination.
Arrived at sorting facility	The package is at Colissimo's sorting center for processing.
Out for delivery	The package is on its way to the recipient’s address.
Delivered	The package has been successfully delivered to the recipient.
Return to sender	The delivery was unsuccessful, and the package is being sent back.

These statuses provide clear insights into the parcel's location. Users can track their packages using the Colissimo tracking number, typically consisting of letters and numbers. This system ensures a reliable experience for both senders and recipients.