Suivi Japan Post

Japan Post is the national postal service of Japan. It was established to deliver mail and parcels across the country and internationally.

À propos de Japan Post

Japan Post is the national postal service of Japan. It was established to deliver mail and parcels across the country and internationally. The service offers various mailing options, including Express Mail Service (EMS) and International Parcel Post. These services ensure reliable delivery for urgent shipments. Japan Post provides a tracking system that keeps customers informed of their package status. This system allows tracking for about 100 days from the date of posting. Ordinary letters and postcards are not traceable. Some key services include:

EMS: Fast delivery for international packages.
International Registered Mail: Secure tracking for letters and smaller packages.
International Insured Mail: Added protection for valuable shipments.

Japan Post strives to maintain high security and efficiency in its operations. It offers real-time updates for parcels, ensuring that customers always know the location of their packages. With its extensive network and commitment to quality service, Japan Post remains a vital part of Japan's logistics and communication infrastructure.

Formats de numéros de suivi

Japan Post uses a specific format for its tracking numbers. This format helps customers and postal services identify and trace packages efficiently. International tracking numbers typically consist of 13 characters, start with two letters, followed by nine digits, and end with the country code JP. Domestic tracking numbers are usually made up of 11 digits for local mail and parcels.

Format 1

EE123456789JP

Format 2

12345678901

Chaque * représente un chiffre.

Japan Post Service Options

Japan Post provides a variety of services to meet the needs of its customers. Each service option is designed for different shipping requirements.

EMS (Express Mail Service)

This is a fast and reliable international delivery service. EMS offers tracking and can deliver documents and parcels to over 120 countries.

International Parcel Post

This service is ideal for sending larger packages internationally. Shipping times vary based on destination, and tracking is available for most parcels.

International Registered Mail

For those needing added security, this service includes tracking and insurance options. It is suitable for important documents and valuable items.

International Insured Mail

This option provides extra coverage for valuable goods when shipping overseas. Customers can claim compensation if items are lost or damaged.

Ordinary Mail

Japan Post also offers regular mail services for letters and postcards. However, these options do not include tracking.

Domestic Options

Within Japan, Japan Post provides various options, including Standard and Express services for quick delivery.

Custom Services

Japan Post offers tailored logistics solutions for businesses, helping them manage shipments efficiently. This service includes options for bulk shipping and customized support. By exploring these options, customers can choose the best service that fits their shipping needs.

Japan Post Contact Options

Japan Post offers various ways to contact them for assistance.

Contact Method	Japan Post Contact Information
Phone Number	Mobile: 0570-046-666 (Chargeable call)
	English: 0570-046-111
International Calls	Country and Phone Numbers:
	China: +86 10 11185
	USA: +1 800 222 1811
	South Korea: +82 1588 1300
	Taiwan: +886 2 2321 4311
	Hong Kong: +852 2921 2222

For tracking inquiries or any issues, customers can reach out to Japan Post's customer service directly. Japan Post has a commitment to keeping customers informed about their package status. It is recommended to call during business hours for the best assistance. For English support, use the dedicated English line. Options may vary based on the country from which calls are made. This range of contact options ensures that customers can find help as needed.

How Long Is Japan Post Delivery Time (By Country And Service Type)?

Japan Post offers different services with varying delivery times based on destination and specific service type. General Delivery Timeframes:

Delivery times for international parcels can typically range from 3 to 20 days.
Factors like customs clearance, weather conditions, and holidays can affect these times.

Delivery to the United States:

Express Mail Service (EMS): Usually takes 3 to 5 days.
Airmail: Average delivery time is about 7 to 14 days.
SAL (Semi-Air Lifted): Delivery can take 10 to 20 days.

Delivery to Europe:

EMS: Average delivery time is around 3 to 5 days.
Airmail: Generally takes 7 to 14 days.
SAL: Can take up to 10 to 20 days.

Delivery to Asia:

EMS: Typically reaches within 2 to 4 days.
Airmail: Usually takes 5 to 10 days.
SAL: Ranges from 7 to 14 days.

Cross Border Shipping Considerations:

No guaranteed delivery time for cross-border shipments.
Timeframes may extend from 14 to 30 days based on routes and customs.

Last-Mile Delivery Partners:

In most countries, local postal services or courier companies handle last-mile delivery after reaching the destination country.

What Are The Japan Post Online Tracking Statuses And What Do They Mean?

Japan Post provides various tracking statuses to help customers know where their parcels are during delivery. Here are some common statuses and their meanings.

Tracking Status	Status Description
Posting/Collection	The parcel has been given to Japan Post by the sender.
Arrived at the processing facility	The package has reached Japan Post's initial processing center.
Departed from the processing facility	The package has left the processing center.
In Transit	The package is being transported to the next location.
Arrived at the destination international airport	The package is ready for customs inspection.
Clearance completed	The package has cleared customs and is ready for local delivery.
Out for Delivery	The package is currently en route to the recipient's address.
Delivered	The package has been successfully delivered.
Return	Delivery was unsuccessful, and the package is being sent back.

These statuses provide a clear view of the package’s journey. Customers can easily check these updates online using their tracking number. Each status helps indicate what stage the parcel is in, ensuring transparency throughout the delivery process.