Singapore Post

Suivi Singapore Post

Singapore Post, or SingPost, is the leading postal service provider in Singapore. Established in 1858, it has evolved into a comprehensive logistics company.  

À propos de Singapore Post

has evolved into a comprehensive logistics company. SingPost offers a variety of services, including:
  • Domestic and international mail
  • Parcel delivery
  • E-commerce logistics
The company focuses on providing efficient and reliable service for both individuals and businesses. With a strong emphasis on technology, SingPost utilizes advanced tracking systems. Customers can easily track items online. This ensures they remain informed about their parcels' status throughout the delivery process. Singapore Post also operates a network of postal outlets. These include mailboxes and post offices that serve the public efficiently. In addition to traditional postal services, SingPost has adapted to e-commerce growth. They provide specialized solutions for online retailers, facilitating seamless delivery experiences. Recognized for its quality, SingPost has gained numerous awards. This includes the Gold Level Award from the Universal Postal Union for its Speedpost service.

Formats de numéros de suivi

The tracking number for Singapore Post packages consists of 13 characters. It typically begins with two letters, followed by 9 digits, and ends with SG. Example:

Format 1
R123456789SG
Format 2
AX123456789SG

Chaque * représente un chiffre.

Singapore Post Service Options

Singapore Post provides various mailing and delivery services to meet different needs. Here are the key service options available:
  • Registered Service (Local & International) This service offers secure and traceable options for sending letters and parcels. It includes tracking features to monitor delivery status.
  • Speedpost Speedpost is Singapore's prominent express delivery service. It ensures fast and reliable parcel delivery, both domestically and internationally, with real-time tracking capabilities.
  • Ordinary Mail This is a cost-effective option for sending letters and postcards without tracking. It suits customers looking for basic mailing services.
  • Postage-paid Products These products simplify the mailing process by including pre-paid postage. This service is convenient for those who regularly send mail.
  • Mail Retention Service This service keeps mail safe and secure for customers who may be away for a period. It ensures that no important mail goes unreceived during that time.
  • P.O. Box Rental Customers can rent a P.O. Box for secure mail collection. This option is ideal for individuals or businesses seeking privacy.
Each service is designed to enhance convenience and reliability for users in Singapore and beyond.

Singapore Post Contact Options

Contact Method Singapore Post
Address 10 Eunos Road 08-01, Singapore Post Centre, Singapore 408600
Phone Number 1605 (Local) or +65 6222 5777 (Overseas)
To get help or raise a concern, customers can reach Singapore Post through various methods. The main office is located in Singapore Post Centre, which serves as a central point for inquiries. For swift assistance, customers can call the dedicated service line at 1605. This number is available for questions about tracking packages, delivery options, and other services. Feedback is welcomed and appreciated. Customers are encouraged to share their experiences or compliments about the service. This can help improve service quality. Tracking information can be accessed online, but for personalized support or specific issues, contacting customer service is the best choice.

How Long Is Singapore Post Delivery Time (By Country And Service Type)?

Singapore Post offers different delivery services with varying timeframes for international packages.

General Delivery Timeframes:

  • Speedpost Express: 1 to 3 working days for urgent parcels worldwide.
  • Speedpost Priority: 3 to 14 working days for time-sensitive items.
  • Economical Parcel Delivery (by sea): 3 to 15 working weeks, limited to selected countries.

Delivery Times by Region:

  • To North America:
    • Speedpost Express: 1 to 3 days.
    • Speedpost Priority: 3 to 14 days.
  • To Europe:
    • Speedpost Express: 1 to 3 days.
    • Speedpost Priority: 3 to 14 days.
  • To Asia:
    • Speedpost Express: 1 to 3 days.
    • Speedpost Priority: 3 to 14 days.

Important Considerations:

  • Delivery times may vary based on the destination's customs and local delivery services.
  • Estimates apply mainly to major cities. Additional time may be needed for remote areas.

What Are The Singapore Post Online Tracking Statuses And What Do They Mean?

When tracking a package with Singapore Post, customers encounter various statuses. Each status provides information about the package's journey. Here are some common tracking statuses and their meanings:
Tracking Status Status Description
Shipment information received The package has not yet been dispatched by the sender.
Arrived at origin facility The package has reached the initial processing center.
Departed from origin facility The package has left the initial processing center.
Arrived at sort facility The package is at the sorting facility for processing.
In transit to next facility The package is being transported to another facility.
Arrived at international airport The package is ready for international transport.
International flight has departed The package is in transit to the destination country.
Clearance processing completed The package has cleared customs.
International flight has arrived The package has landed in the destination country.
Delivered to local carrier The package has been handed over to a local delivery partner.
Accepted at destination facility The package is now with the local delivery partner.
Out for delivery The package is currently being delivered to the recipient.
Delivered The package has been delivered to the recipient.
These statuses help customers understand where their packages are at every step of the delivery process.

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