Yodel is a UK-based delivery company founded in 2010. The company specializes in parcel delivery services across Britain. Yodel is known for its extensive network and innovative tracking solutions.
Suivi Yodel
À propos de Yodel
Yodel's headquarters is located in Liverpool. The company operates in a highly competitive market, focusing primarily on business-to-consumer (B2C) services.
Yodel handles millions of parcels every year, offering flexible delivery options. Customers can track their parcels using a unique tracking number. This number typically consists of 18-19 characters, including letters and numbers.
Yodel uses advanced technology to keep customers updated. Notifications are sent via SMS, email, or their app to inform customers about the delivery status. The company aims to improve customer satisfaction through efficient handling and delivery processes. Their commitment to technology and service quality has made Yodel a well-known name in UK logistics.Formats de numéros de suivi
Yodel tracking numbers have a specific format that helps customers identify their parcels. The structure typically consists of a combination of letters and numbers. Yodel tracking numbers usually range from 8 to 20 characters and often include 2 or 3 letters followed by 16 digits. Example Formats:
Format 1
JD1234567891012345
Format 2
JJD0002257639032011
Chaque * représente un chiffre.
Yodel Service Options
- Standard Delivery: This is the typical service for most parcels. Customers can expect reliable delivery within a few days.
- Yodel Xpect: This premium service offers a two-hour delivery window. Customers receive an SMS notification on the morning of delivery.
- Yodel Direct: A direct delivery option that ensures fast service for parcels. It allows customers to track their orders in real time.
- Safe Place Delivery: If permitted by the retailer, Yodel allows customers to designate a safe place for parcel delivery. This is useful for ensuring packages are secured when the recipient is not home.
- Returns Service: Yodel provides a simple return process for online purchases. Customers can easily send back items with clear instructions and tracking.
- International Services: For parcels that need to be sent abroad, Yodel offers international shipping options, ensuring packages reach their global destinations.
Yodel Contact Options
| Contact Method | Details |
|---|---|
| Address | Yodel Delivery Network Limited 2nd Floor, Skyways Hub Speke Road, Speke, Liverpool L70 1AB, UK |
| Phone Number | 0344 755 0117 |
| Customers can use the online contact form on their website. |
- Monday to Friday: 8 am to 7 pm
- Saturday: 8 am to 5 pm
- Sunday: 9 am to 5 pm (for online chat only)
How Long Is Yodel Delivery Time (By Country And Service Type)?
General Delivery Timeframes:
- Yodel Express:
- Delivery takes 1 to 2 business days across the UK.
- Yodel Xpect:
- Delivery can take between 7 to 21 business hours.
- Yodel Xpert:
- This service provides next-day delivery.
Delivery Times by Country:
- Within the UK:
- Most deliveries occur within 1 to 2 days.
- International Shipping:
- For international parcels, delivery times may vary widely. Yodel does not provide a set timeframe for international services.
- Factors like customs and local carriers will affect delivery time.
What Are The Yodel Online Tracking Statuses And What Do They Mean?
| Tracking Status | Status Description |
|---|---|
| Sender or Awaiting Collection | Yodel knows a parcel is on the way but hasn't received it yet. |
| Arrived at Yodel Facility | The package has reached Yodel's processing center. |
| Out for Delivery | The package is currently being delivered to the destination address. |
| Delivered | The package has been successfully delivered to the recipient. |
| Return to Sender | The delivery was unsuccessful, and the package is being sent back. |